Privacy Policy and Terms of Service

Privacy Policy

1. Scope

This Privacy Policy describes how Rubix Technology LLC collects, uses, discloses, and protects information in connection with the SecureLink public website (the “Website”). Separate agreements may apply to software, appliances, and other products or services you purchase or deploy (collectively, “Products”). Processing of data within Products is governed by the applicable product documentation, license, order form, and any other written contract in place.

Website contact and interest forms are intended for business inquiries only. They are not intended for the submission of protected health information (PHI), patient records, or payment card numbers.

2. Information We Collect

Information you provide. When you submit a form or otherwise contact us through the Website, we may collect your name, business email address, company name, and the content of your message, including optional context about how you would run SecureLink.

Information collected automatically. When you visit the Website, we and our service providers may automatically collect technical information such as IP address, approximate location derived from IP address, browser type, device type, referring URL, pages viewed, and timestamps.

Cookies and similar technologies. We use cookies and similar technologies for website operation, security (including bot protection), and analytics. You may control cookies through your browser settings. Disabling certain cookies may affect website functionality.

3. How We Use Information

We use information collected through the Website to respond to inquiries; operate, secure, and improve the Website; understand aggregate usage; prevent fraud and abuse; and comply with applicable law.

We do not sell personal information collected through the Website as a consumer data product.

4. Sharing of Information

We may share Website information with service providers who assist us with hosting, email, analytics, security, content delivery, or customer relationship management, subject to appropriate confidentiality and use restrictions; with our personnel as needed to respond to your request; with professional advisors; with authorities when required by law or to protect rights and safety; and with a successor in connection with a merger, acquisition, or sale of assets.

5. Retention

We retain Website form submissions and related records for as long as reasonably necessary for business follow-up, security, dispute resolution, and legal obligations, and then delete or de-identify them when no longer needed. Analytics retention follows the settings of our analytics providers.

6. Security

We maintain administrative, technical, and organizational measures designed to protect Website information. No method of transmission or storage is completely secure.

7. International Visitors

Rubix Technology LLC is located in the United States. If you access the Website from outside the United States, you understand that information may be processed in the United States.

8. Your Choices and Rights

Depending on applicable law, you may have rights to access, correct, delete, or restrict certain personal information, or to object to certain processing. To submit a request regarding Website data, email sales@rubixtechnology.com with “Privacy Request” in the subject line. We may need to verify your identity. You may unsubscribe from marketing emails using the link in those messages; transactional messages may continue.

9. Children

The Website is intended for business users. We do not knowingly collect personal information from children under 16 through the Website.

10. Third-Party Links

The Website may contain links to third-party websites. Their privacy practices are governed by their own policies.

11. Changes to this Privacy Policy

We may update this Privacy Policy from time to time. The “Last Updated” date will change when we do. Continued use of the Website after an update constitutes acceptance of the revised Privacy Policy.

12. Contact

Rubix Technology LLC
5030 Corporate Exchange Blvd SE, Grand Rapids, MI 49512
sales@rubixtechnology.com · 800-799-4407

Terms of Service (Terms and Conditions)

1. Acceptance of Terms

These Terms of Service (“Terms”) govern your access to and use of the Website. Additional terms may apply to Products, licenses, subscriptions, and support. If a signed written agreement conflicts with these Terms on a given subject, that agreement controls for that subject.

By using the Website, you agree to these Terms.

2. Informal Nature of Website Content

Website content is provided for general informational and evaluation purposes. It does not constitute a binding offer for every feature, configuration, or price. Commercial terms, when offered, are set forth in applicable order forms, licenses, and related agreements. This interest-phase site does not sell a product SKU or process checkout.

3. Acceptable Use

You agree not to misuse the Website, including by attempting unauthorized access, interfering with security or availability, submitting malicious code, or using forms for harassment or unlawful purposes. Do not submit PHI or full payment card numbers through Website forms.

4. Intellectual Property

The Website and its content are owned by Rubix or its licensors and are protected by applicable intellectual property laws. You may not copy, modify, or distribute Website content except as expressly permitted in writing.

5. Disclaimer of Warranties

THE WEBSITE AND ALL CONTENT ARE PROVIDED “AS IS” AND “AS AVAILABLE.” TO THE MAXIMUM EXTENT PERMITTED BY LAW, RUBIX DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. RUBIX DOES NOT WARRANT THAT THE WEBSITE WILL BE UNINTERRUPTED, ERROR-FREE, OR FREE OF HARMFUL COMPONENTS.

6. Customer Responsibility; Misuse

Our Products are tools. You are solely responsible for configuring, deploying, operating, monitoring, and securing Products in accordance with applicable law, your policies, and sound security and operational practices, including access control, patching, backups, key management, network design, monitoring, and determining what data you process.

Where SecureLink is deployed on infrastructure you control, you own how you operate the self-hosted Linux control plane and related agents and appliances. Rubix does not assume responsibility for all possible configurations or for decisions made by operators of that environment.

Rubix Technology LLC is not liable for misuse of its Products or services by customers, end users, or third parties, including without limitation: unlawful use; use that circumvents or disables security controls; unauthorized access or attacks by third parties involving systems you operate; and harm arising from configurations, policies, integrations, or data you choose to run.

Documentation and marketing materials describe capabilities; they are not a guarantee against misuse or against every failure mode.

7. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, RUBIX TECHNOLOGY LLC SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR FOR ANY LOSS OF PROFITS, REVENUE, DATA, OR GOODWILL, ARISING OUT OF OR RELATED TO YOUR USE OF THE WEBSITE OR ARISING FROM MISUSE, UNAUTHORIZED USE, FAILURE TO FOLLOW DOCUMENTATION OR SECURITY BEST PRACTICES, OR THE ACTS OR OMISSIONS OF CUSTOMERS, END USERS, OR THIRD PARTIES.

Nothing in these Terms limits liability that cannot be limited under applicable law, or rights you have under a signed written agreement that expressly provides otherwise.

8. Indemnification

To the extent permitted by law, you agree to defend and indemnify Rubix Technology LLC from and against claims arising out of your misuse of the Website or your violation of these Terms.

9. Governing Law

These Terms are governed by the laws of the State of Michigan, United States, without regard to conflict-of-law principles, unless a signed agreement provides otherwise.

10. Changes to Terms

We may update these Terms from time to time. The “Last Updated” date will change when we do. Continued use of the Website after an update constitutes acceptance of the revised Terms.

11. Contact

Questions about these Terms:
sales@rubixtechnology.com
Rubix Technology LLC, 5030 Corporate Exchange Blvd SE, Grand Rapids, MI 49512
800-799-4407